Terms of Service

1. Agreement and Eligibility

By using the Service, registering a station, starting onboarding, purchasing a subscription, or using a feed token, you confirm that you:

• Are at least 18 years of age
• Have authority to bind the station or organisation you represent
• Have read and agree to these Terms and our Privacy Policy
• Will use the Service only for lawful professional broadcast, streaming, or internal production purposes

2. Description of the Service

Condor Studio News provides a newsroom audio product for radio and media operations:

• Hourly (or plan-defined) global/national news packages clocked for radio
• Your approved custom station ending / tag mixed into the delivered file
• Station portal (library, playback, QA, account tools)
• Automation feed (secret token URLs for unattended systems)
• Optional producer onboarding and support from Condor Studios

The Service is apolitical news production — factual packaging for board ops, not political opinion commentary. Opinion or other products, if offered later, will be clearly separate.

Not a broadcaster / FCC: Condor Studio News does not hold an FCC broadcast license and does not transmit programming over the air. We supply audio files and portal/automation access. The station licensee remains solely responsible under FCC rules (and equivalent rules outside the U.S.) for everything aired or streamed, including material from third-party production sources. After you approve your station ending, the portal requires a signed broadcast / hold-harmless acknowledgment (name, title, station stamp, date/time, IP) before full desk use.

Production targets: We aim to have each hour ready approximately five (5) minutes before the top of the hour. First self-serve setup (subscribe → create/approve ending → hear a full hour with your tag) is designed to complete in about fifteen (15) minutes. These are operational targets, not absolute guarantees of network uptime or third-party system performance.

3. Subscriptions, Fees, and Cancellation

• Plans: Overnight, Full 24/7, Pro Multi-Tag, and any custom plans displayed at purchase. Prices are in USD unless stated otherwise.
• Payment: Processed by Stripe, Inc. You authorise recurring charges on the schedule of your plan.
• Cancel window: You may cancel within fourteen (14) days of initial paid activation. After that period, a minimum commitment applies (as disclosed at checkout / onboarding) because custom endings and setup are real production work.
• Cancellation method: Contact rustyace@spxmastery.com or +1 629-777-4465. Cancellation typically takes effect at the end of the current paid period unless otherwise agreed.
• Refunds: Except as required by law or as we elect for exceptional cases, we do not refund partial periods after the cancel window.
• Price changes: We will provide reasonable notice (e.g. 30 days) of material price increases for renewing subscribers.
• Additional production: Extra endings, major tag revisions after approval, and custom talent work may incur additional fees (e.g. ~$49 per additional ending) or require a plan upgrade.
• Failed payments: May result in suspension of portal access, feed tokens, and production until resolved.

4. Licence to Use Deliverables

Subject to an active paid subscription and these Terms, we grant you a limited, non-exclusive, non-transferable licence to download and broadcast/stream Condor Studio News audio files for your station(s) covered by the subscription.

You may not resell, sublicense, or redistribute the raw Condor news bed (apart from normal on-air / stream transmission of your station) to unaffiliated third parties without written consent. Your custom ending remains your station imaging; Condor retains rights in the Condor-produced news content, software, and brand.

5. Your Responsibilities

• Keep station ID, PIN, and automation feed tokens confidential (treat tokens like passwords; rotate them in the portal if exposed)
• Ensure automation systems pull the latest file on a schedule appropriate for your clock
• Obtain any rights needed for talent names, music beds you upload, or third-party materials you submit
• Comply with broadcast, advertising, and content laws in every territory where you air the Service
• Use QA and support channels promptly if something sounds wrong before or after air

6. Automation Feed and API Access

The Service provides secret-token HTTPS endpoints for unattended systems (e.g. latest MP3 URL, metadata JSON). No separate paid API key product is required beyond your subscription and feed token. Abuse, scraping beyond normal hourly production use, or sharing tokens publicly may result in revocation of the token and/or account suspension.

7. Intellectual Property

The Service, Condor Studio News brand, software, news scripts, voice production (except rights in materials you supply), and related IP are owned by Condor Studios / Russell Clark or our licensors. You retain ownership of station-specific materials you provide (call letters, talent names, uploaded endings). By submitting materials, you grant us a licence to use them solely to produce and deliver the Service for you.

8. Prohibited Conduct

• Sharing portal credentials or feed tokens with unauthorised third parties
• Attempting to access other stations’ accounts or data
• Reverse-engineering or attacking our systems
• Using the Service for unlawful content or to misrepresent Condor as your own newsroom without proper context if required by law
• Chargebacks used in bad faith to avoid legitimate subscription fees

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted operation, error-free news, or that every name pronunciation will be perfect on first air — though we provide QA tools and commit to professional correction processes.

News is produced under tight hourly deadlines from public and wire-style sources. You remain responsible for compliance with local broadcast standards and for verifying critical local facts before air when your market requires it.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CONDOR STUDIOS, RUSSELL CLARK, AND AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM USE OF THE SERVICE — INCLUDING ON-AIR INCIDENTS, MISSED DOWNLOADS, OR AUTOMATION FAILURES AT YOUR FACILITY.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) USD $100.

Some jurisdictions do not allow certain limitations; in those places, limits apply only to the extent permitted.

11. Indemnification

You agree to indemnify and hold harmless Condor Studios, Russell Clark, and their agents from claims arising out of your use of the Service, your breach of these Terms, materials you supply, or your broadcast of the content in violation of law.

12. Privacy and Data Deletion

Our Privacy Policy describes how we handle personal data. You (and individuals whose data you provide) may request access, correction, or complete deletion of personal information as described there. Business records required by tax or law may be retained in limited form.

13. Suspension and Termination

We may suspend or terminate access for breach of these Terms, non-payment, abuse, or risk to the Service. Upon termination, your licence to new deliverables ends; feed tokens are invalidated. Provisions that by nature should survive (IP, liability limits, indemnity, governing law) survive termination.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Tennessee, United States of America, without regard to conflict-of-law rules, except where mandatory local law of your country of residence or establishment requires otherwise for non-waivable rights.

Subject to those mandatory rights, exclusive venue for disputes shall be the state or federal courts located in Tennessee, USA, and you consent to personal jurisdiction there. We may seek injunctive relief in any court to protect intellectual property or confidential systems.

15. Global Operations

We welcome stations worldwide. You are responsible for import/export, local content, and licensing rules in your country. English is the primary language of the Service and these Terms; translations, if provided, are for convenience only.

16. Changes to Terms

We may update these Terms. Material changes will be posted with a revised effective date and, when practical, communicated to station contacts. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel your subscription.

17. Contact

• Email: rustyace@spxmastery.com
• Phone / Emergency: +1 629-777-4465 (Russell Clark · Condor Studios)
• Address: 110 Beverly Dr., Madison, TN 37115 · USA

18. Entire Agreement

These Terms, the Privacy Policy, and any plan-specific order or checkout disclosures constitute the entire agreement regarding the Service and supersede prior understandings. If any provision is unenforceable, the rest remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign to a successor.